ALLWAYS Meet & Assist at Toronto Pearson Airport has been named Best Luxury Airport Concierge by the Luxury Lifestyle Awards, following its recent win in Dallas, USA, recognizing the brand’s leadership in providing personalized, high-touch airport services. Since launching in 2012, ALLWAYS has expanded into 15 major international airports, bringing its award-winning concierge service to some of the world’s busiest travel hubs. As the only designated and approved concierge provider at Toronto Pearson International Airport, ALLWAYS offers an elevated experience tailored to the needs of luxury travelers, families, and elderly passengers.

ALLWAYS Meet & Assist at Toronto offers an end-to-end premium airport experience, including support with check-in and security procedures, lounge access upon request, and personalized concierge services for arrivals, departures, and transit. The tailored assistance ensures a smooth, stress-free journey for luxury travelers, families, and elderly passengers alike.

Backed by the Group’s oneTECO ecosystem, each booking is managed in real time through PPG’s centralized digital engine.

“We continuously strive to deliver a truly personalized experience that caters to each traveller’s unique needs,” said Pascal Belanger, Senior Vice President, Americas, Plaza Premium Group. “This back-to-back win in Toronto and Dallas shows our team’s passion for making every journey effortless and memorable.”

What truly sets ALLWAYS Toronto apart is the human touch—concierge agents who anticipate each guest’s unique needs and provide thoughtful, attentive support at every stage of the airport experience. Additionally, ALLWAYS Toronto partners with select premium service providers, such as luxury limousine services, to further elevate and personalize the customer journey.

The brand’s inclusive approach redefines luxury by making top-tier service accessible not only to VIPs but also to travelers who need additional care and comfort. Whether it’s assisting a family with young children or supporting elderly guests through the complexities of international travel, ALLWAYS Meet & Assist at Toronto ensures a smooth, welcoming journey from curb to gate.

“ALLWAYS by Plaza Premium Group is changing the way travelers experience airports by making luxury and convenience more accessible than ever,” said Alexander Chetchikov, President of the World Luxury Chamber of Commerce. “We congratulate the company on their recent win and look forward to seeing their continued impact on the future of luxury travel.”

ALLWAYS is part of Plaza Premium Group, the global airport hospitality leader with 600+ locations in 150+ countries.  To discover how ALLWAYS by Plaza Premium Group is reshaping airport hospitality, visit https://www.allwaysvip.com.

About Plaza Premium Group  (PPG)

Plaza Premium Group (PPG) is the global leader in integrated airport hospitality and passenger service solutions, operating the largest network of airport lounges worldwide and offering a 360-degree airport hospitality experience with 14 brands under its portfolio, operating in 150 countries across 600 international and domestic airports and serving 24 million passengers annually.

With a mission to Make Travel Better, the group introduced the world’s first independent airport lounge concept in 1998. Plaza Premium Lounge, Plaza Premium First – award-winning airport lounges, Aerotel – the world’s largest airport transit hotel chain, Refreshhh by Aerotel, ALLWAYS – airport passenger services, airport dining concepts, Smart Traveller – innovative digital experience and rewards platform, and One Travel Experience Ecosystem (oneTECO), the group is at the forefront of transforming airport experiences for the better through innovative and human-led solutions.

PPG’s commitment extends beyond its brands, as it also provides lounge management and hospitality solutions to leading airlines, alliances, and corporations worldwide. Partnerships include renowned names such as American Express, Capital One, Cathay Pacific Airways, Saudia, SkyTeam, Star Alliance, Visa, and many more. Plaza Premium Group has over 100 accolades, demonstrating its exceptional achievements and commitment to service excellence. Notably, the group has received the prestigious “World’s Best Independent Airport Lounge” award at the World Airline Awards by Skytrax for eight consecutive years from 2016 to 2024.  With a team of over 6,000 dedicated professionals worldwide, and through a continuous pursuit of innovation and excellence, the group is experiencing exponential growth globally.

Website: www.plazapremiumgroup.com.