As Director of Sales and Marketing at Alwadi Hotel Doha – MGallery Collection, Hassan Kutrieh plays a key role in shaping the property’s market presence and guest engagement strategy. Recognized by Luxury Lifestyle Awards as the Best Luxury Rooftop View Hotel in Qatar for 2026, the hotel has established itself as a destination where cultural authenticity and contemporary hospitality converge. In conversation with Alexander Chetchikov, President of the World Luxury Chamber of Commerce, Kutrieh discusses evolving traveler expectations, luxury positioning, and the role of meaningful experiences in today’s hospitality landscape. 

Alexander Chetchikov: As Director of Sales and Marketing, how do you define luxury hospitality in today’s increasingly experience-driven travel market? 

Hassan Kutrieh: Luxury today is no longer defined solely by facilities or amenities. It is about creating authentic, meaningful experiences that leave a lasting impression. Guests are looking for a stronger connection to the destination, personalized service, and moments that feel unique to their journey. True luxury is making every stay feel memorable and relevant to the individual guest. 

AC: Alwadi Hotel Doha – MGallery Collection is deeply connected to the cultural fabric of Doha. How does this influence the way you position the hotel for international travelers? 

HK: Our location is one of our greatest strengths and a key part of how we position the hotel. Alwadi Hotel Doha offers guests a unique balance between the modernity of Msheireb Downtown, recognized as a leading urban regeneration project and smart city development, and the rich heritage of Souq Waqif, just steps away from the hotel. Once a historic trading hub, Souq Waqif is now one of Qatar’s most iconic cultural and touristic destinations. Our unique location allows us to offer guests an authentic introduction to Qatar, where tradition and innovation coexist. We position Alwadi Hotel Doha as more than a place to stay; it is a gateway to discovering the history, culture, and evolving story of Doha. 

AC: The hotel combines contemporary hospitality with elements of Qatari heritage. How do you maintain this balance while appealing to a diverse global audience? 

HK: We maintain this balance by staying connected to our cultural roots while delivering the comfort and convenience that today’s travelers expect. Our location, design, and warm hospitality reflect the heritage of Qatar, creating an authentic sense of place for our guests. At the same time, our modern facilities and focus on guest comfort ensure that the experience feels relevant and appealing to the global audience.  

AC: Guest expectations continue to evolve across the luxury sector. What trends are having the greatest impact on traveler decision-making today? 

HK: Travelers are increasingly seeking experiences. Personalization, wellness, sustainability, and a genuine sense of place have become key decision factors. Guests want to feel connected to the destination they are visiting rather than staying in an environment that could be anywhere in the world. 

AC: Personalization has become a defining characteristic of luxury hospitality. How does Alwadi Hotel Doha create experiences that feel relevant and memorable for individual guests? 

HK: We focus on understanding our guests and creating moments that reflect their interests and preferences. Whether through tailored recommendations, curated experiences, or our signature M Moments, we aim to create meaningful connections that make each stay feel personal and memorable. 

AC: Sustainability is becoming an increasingly important consideration for luxury travelers. How do environmentally conscious practices contribute to the hotel’s overall guest experience? 

HK: Today’s travelers appreciate knowing that their stay contributes to responsible practices. At Alwadi Hotel Doha, we are committed to responsible tourism through initiatives such as our Green Key certification, seasonal vegetable gardens that supply our outlets and staff canteen, zero food waste practices for our colleagues, smart waste segregation, and a strong focus on local sourcing and supporting local suppliers. These are just a few of the ways we aim to deliver exceptional hospitality while reducing our environmental impact. 

AC: As part of the MGallery Hotel Collection, the property benefits from a strong global identity while maintaining its local character. How do these two dimensions complement one another? 

HK: MGallery provides a global platform built around storytelling, character, and memorable experiences. At the same time, each property remains deeply connected to its destination. This allows us to benefit from a respected international brand while showcasing the unique culture, heritage, and personality of Doha. 

AC: What does being recognized as Best Luxury Rooftop View Hotel in Qatar represent for Alwadi Hotel Doha and its team? 

HK: This recognition is a proud moment for our entire team. We would like to thank our guests for their continued support and our dedicated colleagues whose passion and hospitality make this achievement possible. We look forward to welcoming future guests to Alwadi Hotel Doha to discover its unique story, breathtaking views of Doha’s skyline, and the meaningful, memorable moments that define the MGallery experience. 

 Through its combination of cultural authenticity, personalized hospitality, and contemporary luxury, Alwadi Hotel Doha – MGallery Collection continues to strengthen its position within Qatar’s hospitality sector. Hassan Kutrieh’s perspective highlights the growing importance of meaningful guest experiences and the value of creating a strong connection between destination, service, and modern luxury expectations. 

Discover more about Alwadi Hotel Doha – MGallery Collection: https://mgallery.accor.com/en/hotels/8395.html