Nazaret Carbonari – Waldorf Astoria Cancun

Nazaret Carbonari leads the Waldorf Astoria Cancun with a blend of empathy, precision, and a lifelong passion for hospitality. Situated just 15 minutes from Cancun International Airport, the resort epitomizes oceanside luxury with 173 elegant rooms and suites, verdant mangroves, and 100 acres of pristine beaches. Nazaret’s management ensures that every element, from personalized service to exceptional culinary offerings, reflects the signature sophistication of the Waldorf Astoria brand.

Having managed Canopy by Hilton Cancun from August 2021 to May 2024, Nazaret brings a wealth of expertise to her role. Her leadership style is defined by a commitment to collaboration, open communication, and empowering her team to deliver unforgettable guest experiences. She believes luxury is about exclusivity, personalization, and creating lasting memories—qualities that she instills in every aspect of the resort.

Nazaret’s journey into hospitality was driven by childhood dreams. She always envisioned a career in an industry where people serve people, and today, she views the role of a general manager as multifaceted, requiring a balance of hospitality skills, business acumen, and adaptability to industry changes. Her approach to benchmarking in-room comfort includes meticulous assessments of bedding, climate control, soundproofing, and guest feedback to ensure every stay meets Waldorf Astoria’s impeccable standards.

Under Nazaret’s leadership, the Waldorf Astoria Cancun remains attuned to the ever-evolving hospitality landscape. She embraces technological advancements and shifting guest preferences while staying true to the timeless values of the industry. To inspire her team, Nazaret emphasizes attention to detail, empowers her staff, and celebrates their achievements.

For Nazaret, the future of hospitality is bright, and she is proud to lead a resort that defines luxury in Cancun, offering unparalleled service, refined amenities, and transformative experiences to its guests.