With over 30 years of global experience in hotel operations, Michael Hanratty is a dynamic leader renowned for his ability to deliver results, drive innovation, and foster high-performing teams. As the General Manager of G Hotel Gurney, he brings a wealth of expertise earned from managing prestigious five-star hotels across Malaysia, Hong Kong, Thailand, Dubai, Brunei, Indonesia, and Australia.
Michael’s career encompasses leadership roles at top-tier establishments, including Langham Hotels International Corporate in Hong Kong, Sofitel Silom Bangkok, and InterContinental Bangkok. His management experience spans diverse settings, from boutique hotels to large-scale resorts, showcasing his versatility in adapting to unique market demands.
A strategic thinker with a hands-on approach, Michael excels in budget planning, revenue generation, and cost optimization, ensuring operational efficiency without compromising quality. His keen involvement in Sales & Marketing, as well as Brand Steering Committees, highlights his commitment to shaping policies and elevating market positioning.
Michael’s expertise extends to project management and capital investment, having successfully overseen hotel launches, renovation projects, HACCP compliance, and the implementation of cutting-edge hotel management systems. His ability to navigate complex business landscapes has consistently delivered exceptional results.
Defining his leadership style as approachable and collaborative, Michael believes in empowering his team, fostering open communication, and leading by example. He motivates his staff through recognition, continuous training, and celebrating successes, inspiring them to provide personalized, exceptional guest experiences that go beyond expectations.
To Michael, luxury transcends opulence—it is about attention to detail, comfort, and creating memorable moments that leave a lasting impression. His dedication to excellence and his passion for the industry continue to position G Hotel Gurney as a premier destination for travelers seeking unparalleled service and hospitality.
