Felix Shlokat – Hilton Cancun an All-Inclusive Resort

As General Manager of Hilton Cancun, an All-Inclusive Resort, Felix Schlokat leads with a rare combination of precision, humility, and genuine care for his team. He often describes himself as an “assistant to the Executive Team,” reflecting his belief that great leadership means clearing the path for others to excel. Felix is dedicated to operational excellence at every level, ensuring that each department, from culinary and housekeeping to guest services and recreation, has the tools, resources, and support needed to perform at its best.

For Felix, hospitality is unlike any other industry: guest experiences can’t be exchanged or returned. That belief fuels his meticulous focus on readiness, adaptability, and detail. Whether managing day-to-day operations or responding to unexpected challenges, he brings a calm, positive presence and a service-driven mindset that inspires confidence throughout the resort. He is also a passionate advocate for the evolving all-inclusive model, pushing to elevate expectations around food, beverage, and overall offerings so that “all-inclusive” feels truly luxurious, not limited.

Under his leadership, Hilton Cancun, an All-Inclusive Resort has strengthened its reputation as a top all-inclusive destination and expanded its offering with new adults-only experiences, including the AMAI Beach Club, designed for guests seeking a more exclusive, tranquil beachfront escape.

Set on a pristine stretch of Caribbean coastline just 15 minutes from Cancun International Airport, Hilton Cancun invites guests into a world where every moment is designed to be effortlessly enjoyed. With 12 dining venues, elevated mixology, family-friendly zones, live entertainment, wellness activities, and tech-enabled wristbands that simplify every stay, the resort perfectly reflects Felix’s vision: smart, modern all-inclusive living with heartfelt hospitality at its core.