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Exclusive Interview with Philippe Anric, Vice President of Operations at Dhiafatina Hotel – Qatar Airways Group

 

Nestled centrally in the South Node main passenger terminal, Oryx Airport Hotel has earned its place among the TOP 100 Hotels & Resorts of the World, courtesy of Luxury Lifestyle Awards. The hotel’s strategic location near Concourse B offers transiting passengers a choice of six luxurious room types, complemented by convenient packages and appealing rates for various lengths of stay. Guests, regardless of duration, receive complimentary access to the award-winning Vitality Wellbeing and Fitness Centre, featuring spa services, fitness activities, squash courts, and a golf simulator at competitive rates.

Moreover, Oryx Airport Hotel stands out for its commitment to sustainability, providing eco-friendly guest amenities to contribute to a greener future by eliminating all single-use plastic items.

We sat down with Mr Philippe Anric, Vice President of Operations at Dhiafatina Hotel to find out how Oryx Airport Hotel brings luxury and convenience to its travelling guests.

 

Luxury Lifestyle Awards: Could you tell us more about the central location of Oryx Airport Hotel and some of the advantages it presents to traveling guests?

Philippe Anric: Our hotel is conveniently in the south plaza of the airport, next to the iconic Lamp Bear, in Concourse “B,”. For guests, reaching us is as simple as finding the bear, heading behind it to the elevator, taking it to the 3rd floor, and the hotel awaits. One notable advantage is that passengers don’t have to clear immigration to stay with us. This provides a seamless experience, allowing guests to easily find a space to relax, unwind, and recharge within the airport terminal before embarking on their next flight.

LLA: The Oryx Airport Hotel has been recognized by Luxury Lifestyle Awards as one of the TOP 100 Hotels & Resorts of the World. What features and services do you believe set the hotel apart and contribute to this prestigious recognition?

PA: Oryx Airport Hotel stands out for several reasons. We cater to transiting passengers with a diverse selection of six room types, each thoughtfully paired with convenient packages and appealing rates. Beyond the rooms, guests benefit from complimentary access to our acclaimed Vitality Wellbeing and Fitness Centre throughout their stay. This includes a range of spa services, fitness activities, access to squash courts, and even a golf simulator. Notably, our commitment to sustainability is reflected in the eco-friendly guest amenities we offer, actively contributing to a more sustainable future.

LLA: The hotel offers transiting passengers a choice of six exquisite room types. Can you elaborate on these room types and the packages available?

PA: Certainly. Our room types include superior rooms, deluxe rooms, family prime rooms, family supreme rooms, executive suites, and a presidential suite—all equipped with a 55-inch flat-screen TV, complimentary Wi-Fi, in-room safe, iron, ironing board and complimentary tea, coffee, and mineral water. Guests in the suites can enjoy additional amenities, such as an espresso machine. Passengers can choose from a range of packages tailored to different needs and lengths of stay.

LLA: The Vitality Wellbeing and Fitness Centre is mentioned as an award-winning facility. Could you highlight some of the spa services and fitness activities available to guests during their stay, including details about the squash courts and the golf simulator?

PA: Our center offers hotel guests complimentary access to a pool, gym, hydrotherapy tubs, and shower rooms. Massage, beauty treatments, squash courts, and the golf simulator are available at competitive rates. The golf simulator provides an immersive golfing experience with a high level of realism, while our exquisite squash court allows guests to enjoy this healthy sport, regardless of the weather.

LLA: Can you share more about the eco-friendly guest amenities provided in the rooms and the hotel’s broader initiatives to contribute to a more sustainable future, particularly the elimination of single-use plastic items?

PA: We’ve implemented various initiatives, such as replacing plastic water bottles with eco bottles, replacing plastic key cards with bamboo room key cards, and using recycled paper for all hotel printing. Guest amenities made from bamboo and starch, along with eco-pure PET bottles, contribute to our commitment to a sustainable future.

LLA: Guests not staying at the hotel are welcome to enjoy facilities and services at a nominal fee. What specific amenities and services are available to external guests, and how can they access these offerings?

PA: Non-hotel guests are invited to indulge in our Vitality Wellbeing & Fitness Center for a nominal fee of 175 Qatari Riyals. This includes access to the pool, gym, hydrotherapy tubs, and shower rooms. Passengers can walk in directly without a prior reservation. For those looking to elevate their experience, our spa treatments, squash court, and golf simulator are also accessible to walk-in passengers, at an additional fee. To ensure a seamless experience, we recommend advance bookings for the above services, ensuring we can accommodate you at your preferred time

LLA: The hotel is conveniently located within Hamad International Airport’s passenger terminal. How does this strategic location enhance the overall guest experience, especially for travelers with tight layovers or schedules?

PA: The strategic location offers a unique advantage to our guests. By being within the airport’s passenger terminal, they can seamlessly avoid the process of clearing immigration, saving valuable time that can be better spent on rest and relaxation. Additionally, this provides guests with extra time to explore the enchanting indoor tropical garden at the airport, known as the ORCHARD. Guests can also shop at exceptional duty-free boutiques, enjoy some of the most delectable international cuisines and cafes, and appreciate art installations—all without the worry of missing their next flight.

LLA: Could you provide insights into the competitive rates offered by Oryx Airport Hotel, ensuring accessibility for a diverse range of guests? Are there any special promotions or packages that guests should be aware of?

PA: As an award-winning hotel with state-of-the-art facilities located in one of the world’s best airports, we offer competitive rates to our guests that align with our commitment to providing the most rejuvenating transition experiences. For the most current promotions and special packages, we encourage passengers to regularly check our website.

LLA: In terms of guest experiences, could you share a memorable story or feedback that reflects the exceptional hospitality provided by Oryx Airport Hotel to its guests?

PA: We understand the value of special moments and therefore try to capture every moment that is worth celebrating. We have numerous occasions where our staff identify a guest’s Birthday or Anniversary and go the extra mile to celebrate the guest. My favourite is the story involving one of our Receptionists, who started singing “Happy Birthday” to the guest during check-in and others joined him as well.

LLA: For passengers not staying overnight, what are some of the recommended activities or amenities they can enjoy at Oryx Airport Hotel to relax and recharge during their stay?

PA: We highly recommend passengers explore the offerings at our Vitality Wellbeing & Fitness Centre during their brief stay. The hydrotherapy tubs provide a soothing relaxation experience to unwind and refresh. For those in need of a revitalizing touch after a long flight, our spa and massage services are designed to replenish energy and prepare passengers for their next journey. The skilled therapists at our spa ensure a pampering experience that leaves guests invigorated and ready for their upcoming travels. Additionally, our hotel offers hourly packages to cater to passengers’ travel plans, providing flexibility and ensuring that every moment spent at Oryx Airport Hotel is tailored to their individual needs.

 

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