United Medical Group (UMG), a leading healthcare provider, has received international recognition for its remarkable technological solution that has revolutionized the healthcare approach and paved the way for an eco-friendly and sustainable model. The prestigious International Sustainable Award acknowledges UMG’s commitment to reducing paper and plastic usage in healthcare, promoting digital sources, and implementing sustainable practices. With a focus on patient satisfaction and environmental responsibility, UMG is setting a new standard for the industry.

Reducing Paper and Plastic Usage: A Sustainable Milestone

UMG’s eco-friendly healthcare initiative is centered around reducing the reliance on paper and plastic, embracing digital channels, and transitioning to electronic medical records. This groundbreaking approach not only contributes to the preservation of natural resources but also enhances the overall patient experience. By leveraging technology, UMG has streamlined their operations, improved efficiency, and minimized their environmental impact.

One of the key benefits of UMG’s eco-friendly healthcare approach is the significant reduction in paper usage, resulting in the preservation of approximately 100 trees. By transitioning from traditional paper-based processes to digital channels, UMG has eliminated the need for hundreds of pages of medical documentation to be printed for each patient. This substantial reduction in paper waste showcases UMG’s commitment to sustainability and their dedication to minimizing their ecological footprint.

In addition to reducing paper usage, UMG has also made significant progress in reducing plastic waste. Through the implementation of sustainable practices, they have actively sought alternatives to disposable plastic medical devices, replacing them with more environmentally friendly options such as glass. This shift not only reduces plastic waste but also promotes the use of biodegradable materials, contributing to a cleaner and greener healthcare environment.

Enhancing the Patient Experience with UMG Personal Account

The transition to digital channels like the UMG Personal account has been instrumental in improving patient satisfaction. UMG’s Personal Account offers a comprehensive suite of features designed to enhance the healthcare experience for clients. Through the app, clients gain access to their electronic medical records, empowering them to view test results, diagnoses, and treatment plans conveniently. The appointment management feature allows for seamless scheduling and communication with healthcare providers, while virtual consultations provide a convenient alternative to in-person visits. Medication reminders promote adherence, and secure messaging enables confidential communication with healthcare teams. The app also serves as a valuable resource hub, providing health education materials and integrating with wearable devices for personalized health tracking. With features for bill payments and insurance information, UMG’s Personal Account app streamlines the administrative aspects of healthcare, ensuring a seamless and patient-centric digital experience.

UMG’s eco-friendly healthcare approach has been met with great enthusiasm and appreciation from patients. The transition to digital services and the elimination of excessive paperwork has significantly improved the overall patient experience.

To measure the impact of their sustainable initiatives, UMG employs various metrics, including the Net Promoter Score (NPS). Patient satisfaction surveys gauge the importance of UMG’s eco-friendly activities to their patients. Since implementing their eco-friendly healthcare approach in 2021, UMG has witnessed a remarkable increase in their NPS score, from 65 to an impressive 88.

Setting UMG Apart: Leading the Industry in Sustainability

UMG’s eco-friendly healthcare approach also sets them apart from their competitors. Through ongoing market monitoring and interaction with colleagues in the healthcare industry, UMG has observed that most clinics still heavily rely on paper-based communication and medical reports. In contrast, UMG has successfully transitioned 64% of their patient communications and medical documentation to electronic channels. This significant difference highlights UMG’s innovative and forward-thinking approach, positioning them as a trailblazer in sustainable healthcare.

UMG firmly believes that their eco-friendly healthcare initiative aligns with current environmental trends and consumer priorities. With sustainability and environmental consciousness at the forefront of global concerns, UMG’s commitment to reducing paper and plastic usage and embracing resource-efficient technologies resonates strongly with patients and stakeholders. By demonstrating the feasibility and benefits of a sustainable healthcare approach, UMG is inspiring other healthcare providers to follow suit and contribute to a greener future.

Future Plans: A Commitment to Continued Sustainability

Moving forward, UMG’s future plans include digitizing 100% of patient communications within the next three years. They will continue to explore innovative ways to reduce the use of disposable items in their clinics, prioritizing the adoption of biodegradable materials. UMG’s unwavering commitment to sustainability and their proactive approach to eco-friendly healthcare will undoubtedly shape the industry and inspire others to join the movement towards a more environmentally conscious and responsible future.

United Medical Group’s technological breakthrough and eco-friendly healthcare approach have earned them international recognition through the prestigious International Sustainable Award. Their commitment to reducing paper and plastic usage, embracing digital channels, and implementing sustainable practices sets a new standard for the industry. With a focus on patient satisfaction and environmental responsibility, United Medical Group is leading the way towards a greener and more sustainable healthcare sector.

For further information about United Medical Group, please visit website: https://umg.com.cy/