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Paul Collymore: Leading The Landings Resort and Spa to Global Recognition – An Exclusive Interview

The Landings Resort and Spa

 

The Landings Resort and Spa on Saint Lucia’s renowned Rodney Bay is a luxurious all-villa suite resort that provides a sublime escape infused with island authenticity. Located in the lush landscapes of Saint Lucia, between St. Vincent and Martinique, the resort offers breathtaking views of the twin Pitons and azure waters.  

This five-star retreat features an array of amenities, including a private yacht marina, luxurious villa suites with stunning sea or marina views, and four exquisite pools. Dining at The Landings Resort and Spa is a hyperlocal culinary journey, with options ranging from Mediterranean-inspired menus to Asian cuisine, and international dishes, all prepared with fresh, organic ingredients.  

The resort has impressive wellness offerings, special events venues and planning services, and an enviable list of activities. Guests can tailor their stay to their preferences, balancing excitement and tranquility, making The Landings Resort and Spa the ideal destination for any type of traveler.  

We had the pleasure of interviewing the hotel’s enterprising CEO, Mr. Paul Collymore, and gained some insights into the magical world that is The Landings Resort and Spa.  

All-Inclusive Resort in St. Lucia

Luxury Lifestyle Awards: Congratulations on winning the Luxury Lifestyle Awards for Best Luxury All-Inclusive Resort in Gros Islet, Saint Lucia, 2024. Can you share what this recognition means for The Landings Resort and Spa and how it reflects your team’s dedication?  

Paul Collymore: This award is a testament to the vision and confidence our homeowners had 16 years ago when they chose to invest in Saint Lucia. Today, The Landings Resort and Spa remains a vibrant property, thanks to our exceptional team members. Our high level of service and hospitality is a reflection of our dedicated and outstanding staff. This recognition is a significant achievement for us, highlighting our commitment to excellence and the strength of our community at The Landings Resort and Spa.  

LLA: The Landings Resort and Spa is known for its amalgamation of Caribbean charm and stylish luxury. How do you maintain this balance while continually enhancing the guest experience? 

PC: At The Landings, maintaining our unique blend of luxury and Caribbean charm is fundamental. This balance is rooted in our architectural design, which remains fresh and inviting. Annually, we invest in our property through careful capital expenditure plans, ensuring our rooms and public areas are always in superior condition. We’ve enhanced our dining experiences with upgrades like The Callaloo Beach Bar and Grill, offering Caribbean-inspired cuisine with a modern twist. Currently, we are transforming The Palms into Suru; meaning togetherness. The Beach Club restaurant is also set for an upgrade to further elevate our dining offerings. Looking ahead, our five-year plan focuses on continual maintenance and enhancements, reinforcing our five-star, four-diamond appeal.  

LLA: With such a rich array of activities available, from thrilling adventures to serene relaxation, how do you ensure there is something for every type of guest at The Landings Resort and Spa? 

PC: We pay close attention to customer feedback and engagement, using data from weekly surveys and even our weekly manager cocktail parties where we engage with guests to gain an understanding of their experience and preferences. We cater to families, honeymooners, and solo travelers, ensuring our activities meet their needs. We stay current with trends in health, wellness, cuisine, excursions, and events. By aligning our offerings with the destination’s event calendar and Saint Lucia Tourism Authority updates, we provide curated experiences. For instance, we recently hosted members of the ICC Men’s T20 World Cup games and will have the Caribbean Premier League and English series T20 matches soon. Our efforts ensure a personalized experience for every guest.  

LLA: The Landings Resort and Spa offers a unique private yacht marina. Can you tell us more about this feature and how it enhances the overall experience for your guests? 

PC: At The Landings Resort and Spa, our private yacht marina is a unique feature that enhances the overall guest experience. Guests arriving by yacht can enjoy the convenience and exclusivity of berthing at our marina. Our facility includes 17 pontoons, with accommodation for vessels ranging from 12 to 52 feet. Our marina’s 6-foot depth ensures safe and easy docking, providing peace of mind for our guests. The marina is not just a docking facility but an extension of the luxury and attention to detail that defines The Landings Resort and Spa. This exceptional amenity offers unparalleled convenience and exclusivity, making the arrival and departure experience as luxurious as the stay itself.  

The Landings Resort and Spa

LLA: Dining at The Landings Resort and Spa is described as a hyperlocal epicurean experience. How do you source ingredients and create menus that reflect the local culture and cuisine of Saint Lucia? 

PC: Saint Lucia offers a rich variety of local products that inspire our culinary offerings at The Landings Resort and Spa. From our national dish linked to bananas to a wide array of ground provisions, we prioritize sourcing these ingredients locally. We work closely with local farmers, forecasting demand to ensure a steady supply year-round. Supporting local businesses is integral to our approach, fostering tourism linkages through the use of local products such as cocoa, sea moss, and organic fruits and vegetables abundantly available on the island.  

LLA: The spa at The Landings Resort and Spa includes the Caribbean’s only female-focused spa program. Can you discuss the importance of this program and how it fits into your overall wellness offerings? 

PC: Our female-focused spa program is pivotal in addressing the unique wellness needs of women. Designed specifically for women, it offers treatments and services that support reproductive health, including menstrual health, fertility, and menopause. We recognize that women experience stress differently than men due to various biological factors, and our therapies are tailored to alleviate these concerns. Addressing hormonal imbalances, which can impact mood and skin health, is also a key focus. Additionally, we provide fitness and nutrition programs that cater to women’s specific goals and nutritional needs. This holistic approach enhances our wellness offerings, ensuring that every woman receives personalized care and enjoys a fulfilling spa experience.  

The Landings Resort and Spa

LLA: Event planning is a significant part of The Landings Resort and Spa services. What sets your resort apart as a destination for weddings and corporate events? 

PC: At The Landings, we pride ourselves on offering a diverse range of venues and services that cater to every need, making us an exceptional choice for weddings and corporate events. Our resort features several stunning venues, including beachside locations, the Admiral Room for up to 60 guests, perfect for conferences, classrooms, and private screenings, as well as the Zen Garden and South Lawn, ideal for picturesque weddings and receptions with beautiful sunset views.  

We specialize in hosting a variety of events, from milestone birthday celebrations to anniversaries, ensuring a personalized and memorable experience for every guest. Our prime location is another key advantage. We are conveniently situated near major attractions in the north of the island, such as the Darren Sammy Cricket Ground, just a 5-minute drive away, making us a perfect choice for cricket enthusiasts. For yacht lovers, our private marina offers unparalleled convenience for traveling by boat, and our proximity to other public marinas enhances accessibility. Additionally, we are close to both George F.L. Charles Airport in Vigie, Castries, and Hewanorra International Airport, ensuring seamless airlift connections for our guests. This combination of diverse venue options, prime location, and exceptional service truly sets The Landings apart as a premier destination for weddings and corporate events.  

LLA: Sustainability and local community engagement are becoming increasingly important in the hospitality industry. What initiatives has The Landings Resort and Spa implemented to support environmental sustainability and the local Saint Lucian community?

PC: At The Landings, we prioritize sustainability and community engagement through several key initiatives. Our Landings Charitable Foundation plays a pivotal role in this effort. It allows us to support local projects within a half-mile radius of our resort, funded by discretionary guest donations. Our committee reviews numerous requests and identifies groups and projects to support, enhancing our corporate social responsibility and community relationships.  

In addition, we actively maintain public areas near the resort, frequently used by both locals and visitors, as part of our environmental cleanup campaigns. We are also pursuing Green Globe certification, with expected completion by October, which will help us implement best practices in sustainability across our operations. This certification underscores our commitment to environmental stewardship and community support, ensuring that we contribute positively to both the local ecosystem and the Saint Lucian community.  

Thank you for your time today, Mr. Collymore, your resort is captivating and we look forward to sharing your words with our readers.  

The Landings Resort and Spa

Visit https://www.landingsstlucia.com/all-inclusive-resorts-st-lucia to find out more, and to book your stay today.  

 

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