Following the recent win of Alwadi Hotel Doha – MGallery Collection as Best Luxury Rooftop View Hotel in Qatar, Luxury Lifestyle Awards brings you an exclusive conversation led by Alexander Chetchikov, President of the World Luxury Chamber of Commerce. In this in-depth interview, Mr. Chetchikov sits down with General Manager Mr. Jad Doumet to explore how the hotel achieved this prestigious recognition and what luxury means in today’s evolving hospitality landscape.

Alwadi Hotel Doha – MGallery Collection has distinguished itself by seamlessly merging Qatari culture, innovation, and refined service—this conversation reveals the philosophy and leadership behind it all.

Alexander Chetchikov: Mr. Doumet, congratulations on Alwadi Hotel Doha – MGallery Collection being named the Best Luxury Rooftop View Hotel in Qatar! What does luxury mean to you personally, and how do you bring that philosophy to life at Alwadi Hotel Doha?

Jad Doumet: To me, luxury is emotional; it is not defined by excess, but by intention. It’s about creating moments that feel personal, thoughtful, and effortlessly elegant. At Alwadi Hotel Doha, we focus on the art of anticipation, understanding what our guests need before they even ask. Through curated experiences, refined hospitality, and an atmosphere that blends warmth with sophistication, we aim to make every guest feel like they truly belong.

AC: How does the hotel differentiate itself in Qatar’s fast-evolving hospitality industry, especially in terms of innovation and guest satisfaction?

JD: Located in the heart of Msheireb, one of the most forward-thinking and sustainable developments in the region, we’re proud to consistently rank among the top-rated hotels in Qatar across leading review platforms. This is a testament to the care and dedication our team extends to every guest. From our immersive M Moments to our commitment to genuine, attentive service, we strive to exceed expectations and create meaningful connections with each stay. What sets us apart is our deep integration of the MGallery brand promise and pillars. We don’t just deliver them—we build a culture around them. This focus shapes our identity, inspires our team, and ultimately creates a distinctive experience that guests remember and return to.

AC: Alwadi is known for integrating Qatari heritage with modern style—how do you maintain that balance across the guest experience?

JD: We take great care to ensure that every element of the guest journey reflects the duality of Qatar, its deep-rooted traditions, and its bold vision for the future. The architecture, the Mashrabiya-inspired design, the scent of oud in the lobby, the warm welcome with Arabic coffee and dates, all are rooted in Qatari hospitality. Yet they’re presented in a setting that feels sleek, serene, and tailored to modern expectations. This careful balance is what defines us.

AC: How are sustainability and the Green Key certification shaping the future of Alwadi Hotel Doha’s operations?

JD: Being Green Key certified is not just a recognition—it’s a responsibility we embrace every day. Sustainability is deeply woven into our operations, from energy efficiency and responsible sourcing to food waste management and guest awareness. Located in Msheireb Downtown, Qatar’s first sustainable regeneration project, we’re proud to lead by example in one of the region’s most forward-thinking communities. We actively engage both our Heartists and our guests, guiding them through small, mindful actions that make a big impact, like striving for zero food waste, segregating food waste properly, and making conscious daily choices. It’s about creating a culture where sustainability is second nature for everyone who steps through our doors.

AC: What are the leadership principles you apply to ensure consistent excellence in both service and atmosphere?

JD: Leadership, for me, begins with presence and empathy. I believe in cultivating a culture of ownership, where every team member feels valued, inspired, and empowered to deliver excellence. Consistency is achieved not through rigid systems but through shared purpose. When your team is aligned with your vision, results follow naturally, and that’s when the magic truly happens, whether that’s a warm smile at check-in or the attention to detail that makes a stay unforgettable.

AC: Can you tell us about the M Moments and Committed to Her Initiatives —what impact have they had on your guests?

JD: M Moments are signature experiences unique to each MGallery hotel, designed to reflect the essence of its location. At Alwadi Hotel Doha, our M Moment invites guests on a personal journey through the historic Souq Waqif—exploring the vibrant streets of spices and culture, followed by a visit to Msheireb Museums and a private, curated dinner surrounded by heritage. It’s a sensory immersion that brings Qatar’s story to life. Meanwhile, our “Committed to Her” initiative is a brand-wide promise to support and empower women both inside and outside our hotels through meaningful, measurable actions. Together, these programs create more than a stay they leave a lasting emotional impression.

AC: What message would you like to share with new international guests planning their first stay at Alwadi Hotel Doha?

JD: To our first-time visitors, I would say: come with curiosity. Alwadi Hotel Doha is more than a luxury hotel, it’s a gateway into the heart of Qatar’s story. Here, you’ll find the warmth of traditional hospitality, the vibrancy of local culture, and the comfort of refined surroundings. We look forward to welcoming you, and to helping you create memories that are not only beautiful, but deeply meaningful.

Thank you to Mr. Jad Doumet for sharing his insights into what makes Alwadi Hotel Doha – MGallery Collection a standout in Qatar’s luxury scene. His leadership and vision continue to shape unforgettable guest experiences grounded in elegance, culture, and innovation.

To plan your stay, visit https://mgallery.accor.com/en/hotels/8395.html.