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In the world of luxury holiday home management, Turnkey365 Property Management and Marketing stands unrivaled. Established in 2006, Turnkey365 has redefined vacation rentals and property management standards in Cape Town, South Africa. With an impressive portfolio of exquisite properties, they recently garnered the Luxury Lifestyle Awards in 2024 for Best Luxury Holiday Home Lettings and Management in South Africa.
Turnkey365 provides the same level of care and attention to each property as its owners would. With 70 years of combined industry experience, the team comprises specialists in holiday rental and property management services, ensuring an effortless experience from property handover to guest departure.
A cornerstone of Turnkey365’s success is their ability to tailor services to meet each client’s unique needs. For instance, a recent project involved a complete overhaul of a luxury villa, from interior design and remodeling to landscape design and amenities procurement. The result was a stunning transformation that exceeded the owner’s expectations, highlighting Turnkey365’s devotion to detail and quality.
Turnkey365’s suite of services covers every aspect of property management and marketing, allowing owners to enjoy peace of mind while their properties are thoroughly cared for and promoted.
Marketing, Distribution & Channel Integration: Utilizing state-of-the-art reservation and channel management software, Turnkey365 ensures extensive consumer reach. Properties are marketed across over 60 distribution channels, including Airbnb, VRBO, La Cure, LVH, and Marriott Homes and Villas, maximizing visibility and presenting each property to the right guests at the right time and price.
Property Set-Up, Inventory & Onboarding: Whether a property is furnished or unfurnished, Turnkey365 provides a full onboarding solution. This includes interior design, renovations, security, linen procurement, housekeeping operations, landscape design, and essential amenities, all in line with international hospitality standards.
Housekeeping & In-House Staff Training: A dedicated housekeeper is integral to maintaining a property’s efficiencies. Turnkey365 assists in placing, training, and overseeing housekeeping staff, ensuring they have the necessary skills to provide a comfortable experience. Customized checklists tailored to each property’s requirements guarantee that every home is perfectly presented for every guest.
Maintenance & Repair Management: Partnering with Turnkey365 grants access to a network of vetted contractors, project managers, and service providers. Regular property inspections, inventory checks, and scheduled maintenance ensure all elements of the home are well-maintained. Owners are kept informed and involved throughout the process, ensuring transparency and satisfaction.
Guest Management: The guest experience is paramount at Turnkey365. The guest relations team is available 24/7 to address any concerns, ensuring a smooth and enjoyable stay for every guest. From check-in to departure, every aspect is meticulously managed to maintain the highest standards of service.
Dedicated Reservation Team: The reservations team provides personalized service to every guest, managing inquiries and bookings efficiently. This ensures a live, up-to-date calendar and a simple booking process across all channels, fostering a loyal clientele who return time and again.
Pre-Purchase Consultation: With established relationships in the real estate industry, Turnkey365 assists clients in procuring the best property purchases. They offer pre-purchase income projections and advice on property setup and management, ensuring informed and beneficial investments.
Safety & Security: Guest screening, minimum stay requirements, premium pricing, and 24/7 monitoring ensure the safety and security of every property. Comprehensive pre-arrival and post-departure inspections and vigilant key and access control provide additional layers of protection.
Strong Financials: Turnkey365 offers detailed accounting services via Xero, managing booking funds, property bills, and providing comprehensive monthly and annual financial reports. This ensures transparent and efficient financial management for all property owners.
Turnkey365 prides itself on being market leaders who are transparent, experienced, dynamic, and tech-forward. Their strong personal values and love for what they do shine through in every service they provide. This commitment is reflected in the glowing reviews from their satisfied clients. One such review reads, “A perfect holiday home and a fantastic host. Turnkey365 made check-in and check-out an absolute pleasure. It was also the little things that made a difference such as a welcome pack of cookies and bottled water. The housekeeper was a gem. This villa is in a good location with great views. It is roomy and clean and has everything one would ask for in a holiday home. Will definitely return.” – Dean C., Guest.
In a highly competitive market, Turnkey365 stands out. Their holistic approach to property management and marketing ensures that both property owners and guests experience the very best that Cape Town has to offer. For those seeking unequaled service and the ultimate in luxury holiday home management, Turnkey365 is the name to trust. Visit http://www.turnkey365.co.za/ to find out more.
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