Susan Anthony – Amari Kuala Lumpur

Susan Anthony stands as a paragon of excellence in the realm of hospitality, commanding admiration and respect as the General Manager of Amari Kuala Lumpur. With a career spanning over 28 illustrious years, Susan has ascended the ranks through sheer dedication and an unwavering commitment to excellence. Her journey, from a Linen & Laundry Supervisor at the iconic Shangri La Kuala Lumpur to the pinnacle of success at Amari Kuala Lumpur, is a testament to her indomitable spirit and relentless pursuit of perfection.

Under Susan’s visionary leadership, the hotel has transcended the bounds of the ordinary to claim its place among the world’s TOP 100 Hotels & Resorts, as recognized by Luxury Lifestyle Awards. Susan’s management philosophy revolves around celebrating the essence of contemporary Asia, infusing the hotel with a vibrant energy that resonates with guests from across the globe. At Amari Kuala Lumpur, guests are treated to an immersive experience that blends modern luxury with the rich cultural tapestry of Thailand and Malaysia.

One of the hallmarks of Susan’s tenure at Amari Kuala Lumpur is her unwavering commitment to maintaining the hotel’s unique charm and standards while catering to the evolving demands of modern travelers. Through personalized service, cultural elements, and strategic investments in technology, Susan ensures that guests enjoy a seamless blend of comfort, convenience, and timeless charm.

Furthermore, Susan is a staunch advocate for sustainability in the hotel industry. Under her guidance, the hotel has partnered with Eco Sentido to implement sustainable practices and achieve certification as a green hotel—a testament to Susan’s dedication to environmental stewardship and corporate social responsibility.

Susan Anthony embodies hospitality excellence, guiding Amari Kuala Lumpur to global recognition while inspiring a new generation of hoteliers to replicate her achievements.